Privacy policy

Who we are

dogtraining.sg operates an independent dog-training directory for Singapore. This policy explains how we handle personal data when you use the site, submit forms or contact us.

Data we collect

Depending on how you interact with the site, we may collect:

• Name, email address and phone number from enquiry and contact forms
• Optional details such as dog age, breed and neighbourhood when you choose to provide them
• Review content and reviewer contact details for moderation purposes
• Technical data such as IP address, browser type and referral source for security and analytics

How we use your data

• To respond to enquiries and route suitable enquiries to trainers
• To moderate and publish reviews where consent is given
• To verify trainer claim requests
• To protect the site from spam and abuse (including honeypot and rate limiting)
• To improve site performance and understand aggregate usage patterns

Legal basis and consent

When you submit a form, you are asked to consent to being contacted about your enquiry. You may withdraw consent by emailing us, though we may retain records needed for legal or operational purposes.

Sharing with third parties

Enquiry details may be shared with trainers when you ask us to help you find suitable support. We use service providers for email delivery, hosting and analytics. We do not sell personal data to unrelated third parties for their marketing.

Retention

We retain form submissions and correspondence for as long as needed to operate the directory, handle disputes and meet legal obligations. Review data is kept while published and for a reasonable period thereafter.

Your rights

You may request access to, correction of, or deletion of personal data we hold about you, subject to applicable law. Contact us via the contact page.

Cookies and analytics

We may use privacy-conscious analytics to understand site usage. You can control cookies through your browser settings. Blocking cookies may affect some site features.

Changes

We may update this policy from time to time. Material changes will be reflected on this page with an updated date.

Contact

Questions about privacy: contact us.